Barbie PlugHouse Shipping Policy

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Barbie PlugHouse ships all orders via USPS unless your order is drop-shipped directly from our warehouse. In such cases, you will still receive tracking information via email. Shipping typically takes 2-5 business days, depending on your location.

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Please note that Barbie PlugHouse is not responsible for lost or stolen packages once they are in transit. If your package is lost or stolen, we are happy to reship the order; however, you will need to cover the shipping costs again. Once an order is shipped, we no longer have control over the package.

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Upon shipment, you will automatically receive a tracking number via email. If you do not receive this email, please contact us at info@barbieplughouse.com with your name, address, and order number, and we’ll assist you promptly.